Using TapRooT® RCA for What Went Right – 2025 Summit Session
Traditionally, investigations focus on what went wrong, but recognizing positive aspects maintains a balanced perspective and can highlight strengths within the system or process. By investigating things that went right using TapRooT® RCA, teams can identify best practices and safeguards that work and can be replicated in other areas.
Jake Locklear advocates for a comprehensive approach to using TapRooT® RCA beyond identifying problems or failures. He focuses on leveraging lean principles with TapRooT® to create a culture of continuous improvement. Here’s a breakdown of the key points that Jake will cover in his best practice session “Using TapRooT® For What Went Right” at the TapRooT® Summit:
Applying Positives to Other Tasks
When positive practices are identified, these are shared across other tasks or departments, allowing teams to operate more efficiently. Learning from what has worked in one area increases the effectiveness of other processes by adopting similar approaches.
Reducing Waste
Investigations often reveal not just failures but also processes or actions that add value. Identifying these can help optimize resource allocation, reduce inefficiencies, and focus efforts on what really matters. Lean principles emphasize the elimination of waste. By analyzing both the positives and negatives of an incident, Jake’s approach helps identify areas where resources may be wasted and where improvements can be made.
Improving Culture
A focus on both strengths and weaknesses contributes to a culture of transparency, accountability, and continuous improvement. Teams that celebrate their wins alongside their challenges foster a collaborative and positive workplace culture.
Continuous Improvement
Integrating this practice into your improvement program will cause the investigation process to be dynamic. An ongoing feedback loop that helps the organization evolve and improve, leading to long-term success.
Join Us!
Shifting the focus to include what went right, alongside what went wrong, creates a more balanced, effective approach to investigations and continuous improvement. Jake Locklear’s session, “Using TapRooT® RCA For What Went Right,” offers practical insights into how recognizing positive outcomes can drive efficiency, reduce waste, improve culture, and fuel ongoing success.
Don’t miss the opportunity to learn more at the Global TapRooT® Summit, where industry leaders come together to share best practices and innovative strategies. Join us and be part of the movement toward a stronger, more resilient future.
