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Psychosocial hazards, like job stress, poor leadership, and exposure to traumatic events, can hurt both worker well-being and business performance. But not all safeguards are created equal. Just as with physical safety, the most effective way to protect workers is prevention. That’s where the Hierarchy of Psychosocial Hazard Controls comes in. Inspired by the traditional […]
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In high-risk industries such as oil and gas, manufacturing, construction, and utilities, procedures do more than direct workflow; they protect lives, company assets, and our environment. A poorly written procedure can lead to catastrophic events like injuries, explosions, equipment damage, or environmental spills. Writing clear, effective procedures is one of the foundations of safety. Why […]
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Recently, I’ve noticed some misunderstandings about what managing a neurodiverse workforce means. First, it’s not about hiring people who aren’t qualified. Neurodivergent individuals — like their neurotypical peers — bring real skills, knowledge, and innovation to the table. Managing a neurodiverse workforce is about making sure skilled people of all neurotypes are supported to do […]
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Good – Better – BEST! What’s it worth to be the best? How much should you invest to become the best? Those are great questions. To answer them, you must consider the advantages of being the best. These advantages include the hidden advantages the best have by achieving excellence. Consider these four advantages… 1. Reputation One […]
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Management Involvement in RCA What is the easiest way to tell a good root cause analysis program from a bad one? The involvement of senior management. How do you know if a root cause analysis program is about to fail? Senior management changes and the new management shows no interest in the root cause analysis […]
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High-Reliability Best Practices What is a high-reliability organization? What does it take to create a high-reliability organization? What tools need to be applied to achieve high reliability? What can stop high reliability? All the topics above (and more) are part of the High-Reliability Best Practices Track at the 2025 Global TapRooT® Summit, which will be […]
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The Nuclear Navy was the First High-Reliability Organization On February 20, 1949, Admiral Rickover reported for duty as the head of the Division of Reactors Development at the Atomic Energy Commission and to the Chief of the Bureau of Ships for “additional duty.” This was the start of the Nuclear Navy – the first high-reliability […]
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Can Advanced Root Cause Analysis Improve Industrial Operations? The answer is YES! Do you need to improve the three operational imperatives? In the video below, Benna and Alex discuss using advanced root cause analysis to improve industrial operations. Watch the video below to see the issues with improving the three operational imperatives using advanced root […]
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Misconceptions? People write about their high-reliability organization research. This often makes me chuckle because I’ve worked in a high-reliability organization, and what the researchers “learn” isn’t always what is going on. First, let me say that my high-reliability organization experience was in Admiral Rickover’s Nuclear Navy. Seven years and two ships – the USS Arkansas […]
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It Didn’t Have to Happen! Precursor incidents are opportunities to prevent major accidents. What is a precursor incident? See THIS ARTICLE for details. When you don’t find and fix the root causes of a precursor incident, you have a missed opportunity to prevent a major accident. If you frequently don’t use advanced root cause analysis […]
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