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February 28, 2025 | Marcus Miller

TapRooT® Trained? Refresh Your Skills in Just One Day!

Refresher Training

On March 25th, we have scheduled a public virtual 1-Day TapRooT® Refresher Course for trained users of the TapRooT® RCA Methodology and Tools. We limit the course to 16 seats so everyone gets the time and attention needed for a great refresher experience. Register HERE for a public virtual course.

Six Reasons to Attend the Refresher Course

But if you are not sure WHY you should register for the Refresher Training when you have already taken a TapRooT® 2-Day Essentials course or a 5-Day TapRooT® Team Leader course, I’ll list the reasons past participants found value in the training:

  1. Learn the best practices that make applying the TapRooT® RCA Methodology easier and quicker.
  2. Measure the effectiveness of current TapRooT® Investigations by understanding what great looks like.
  3. Learn the new TapRooT® Software capabilities and how to leverage those capabilities for great results.
  4. Discover how to leverage the strengths of our current investigations and improve on the weaknesses.
  5. Make sure we were asking the right questions during our investigations.
  6. Plan for continuous improvement.

Keeping your and your team’s TapRooT® Skills fresh and sharp is critical to successful investigations. Refresher training is an important tool in maintaining proficiency. We recommend refresher training every 2-3 years to ensure everyone uses the latest techniques and gets the most out of your TapRooT® Program.

About the TapRooT® Refresher Course

This Virtual TapRooT® Refresher Course is only for previously trained TapRooT® Users. It is not intended to teach the TapRooT® Techniques. The TapRooT® Refresher course focuses on honing your TapRooT® skills.

The first half of the course will expand your TapRooT® skills in each investigation phase. We will share best practices and additional knowledge to improve your skills and mature your organization’s TapRooT® program.

Attendees should bring a prior TapRooT® investigation to the course. During the second half of the course, we will evaluate an investigation previously performed. We will use the objective findings to identify strategies to reinforce what was done well and address improvement opportunities.

Agenda for the 6-Hour Refresher Course

  • Class Introductions and TapRooT® Overview
  • SnapCharT® Overview and Best Practices
  • The Identification of Causal Factors and Finalizing the SnapChart®
  • RCA Best Practices using the Root Cause Tree® and Dictionary
  • SMARTER Corrective Actions and the Corrective Action Hierarchy
  • Investigation Grading

Course materials we provide:

  1. TapRooT® Essentials Book
  2. Laminated TapRooT® Root Cause Tree®
  3. TapRooT® Root Cause Tree® Dictionary
  4. Corrective Action Helper® Guide
  5. Course Workbook

Register HERE for the May 25th, 2025 public virtual course.

Categories
Investigations, Operational Excellence
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