May 9, 2025 | Jacob Ward

Friday Jokes

TapRooT® Friday Jokes

Friday Jokes are memes, videos, and anything funny! Tune in every week for another joke that may (or may not) relate to root cause analysis.

05/09/2025

“I’ve done it this way a million times and I’ve never been injured.” 🤡

Why do workers try to negotiate with their own well-being?

Don’t be so quick to answer “incompetence” or “stubbornness.” This attitude can stem from more complex, systemic issues:

🧠 Cognitive Heuristics

The Illusion of Safety in Familiarity is one of many biases that may impact risk analysis. It’s important to routinely remind workers of what’s at stake, especially if workers become desensitized to the hazard.

🎓 Surface-Level Explanations

Workers may know what they’re supposed to do, but they might not realize why each step is important. Training, procedures, and supervision should explain the necessity of the protocol.

🏃 Conflicting Workplace Priorities

When deadlines and quotas are established as major priorities, safety seems less important in comparison. A healthy work culture will always reward safety compliance above all else.

05/02/2025

Root Cause Analysis should be used for good, not evil! ⚔️

Far too often, we see investigations lead to disciplinary action.

That defeats the purpose of an investigation: to dig deeper!

If we can look past who was involved in an incident, we can find what work systems played a role in the mistake. To give just a few examples:
• Are the procedures inconvenient to access?
• Are repeat backs not used to communicate important tasks?
• Is the human engineering interface not intuitive?

If a root cause analysis program is just an excuse to fire workers who make mistakes, these questions will never be answered. What stops a replacement from falling into the same pitfalls of our systems?

04/25/2025

Don’t be like Lord Farquaad. 👑

Never sacrifice safety!

While most of us know that safety comes first, many teams fail to take the correct action in response to an imminent hazard: to stop production! 🚫

There are quite a few reasons for this…

😕 Missing the Hazard

Workers can’t stop a hazard they haven’t noticed, of course. We need to provide and practice the proper skills and knowledge to detect potential hazards.

😓 Fear of Falling Behind

When production is made a top priority, safety falls on the back burner. A healthy work culture always puts safety first!

🤷 Shrugging Off the Consequences

Over time, workers may become desensitized to daily hazards. We shouldn’t just remind operators what safe protocols are, but why we need to consistently practice them.

👀 Peer Pressure

Workers may struggle to bring up safety concerns if no one else has noticed or expressed concern. A strong communication system provides plenty of opportunities for feedback.

… and that’s just the tip of the iceberg.

04/18/2025

What is reluctant compliance, and why is it important?

Like this meme, reluctant compliance means to follow orders technically. It describes the outward obedience of rules, but with inward hesitation, resistance, or disagreement. To give a few examples:

  • An operator barely listens to a team meeting they don’t see the point of.
  • A hurried manager pencil whips through a safety checklist.
  • A maintenance worker only performs lockout / tagout when being supervised.

Reluctant compliance is particularly alarming because it creates a disconnection between workers and executives.

To avoid this issue, everyone can contribute to a more honest work culture:

Workers 👷

If you feel like part of your protocol is unnecessary, redundant, or cumbersome, speak up. You might not realize the importance of certain steps, or you can help design a more intuitive process.

Managers 💼

Ask questions and listen. Your subordinates might have frustrations that you can reexplain or pass along, but they might not feel comfortable expressing those unprompted.

Executives 👔

Be open to further improving or communicating your systems based on feedback. Your workers can have valuable insights to better optimize your human engineering systems, or they might not have been educated on the importance of following protocol.

What do you think? What is the funniest instance of reluctant compliance you’ve seen?

04/11/2025

Which is better: HOP or RCA?

Well, that’s a loaded question. Let’s break it down:

What is HOP?

Human Organizational Performance (HOP) is a contemporary approach to work performance that accepts human error as a natural phenomenon. It varies in its execution but typically consists of five core principles:

• Humans make mistakes. Human error is expected and should be built around in our systems.
• Blame is useless. Focusing on “who did it” rather than “what happened” doesn’t help us solve the problem.
• Context drives behavior. We need to know how to cultivate an environment that improves performance.
• Failure is a learning opportunity. Incidents provide evidence that can be used to improve our systems.
• Leaders set the standard. How the leadership team handles problems establishes our work culture.

What is RCA?

Root Cause Analysis (RCA) is the process of finding the missing best practices or knowledge needed to prevent a problem. It also varies from program to program, but the steps generally include:

• Gathering data,
• Identifying causal factors, and
• Determining the root causes.

A stronger RCA program will include next steps, such as a streamlined process for corrective actions and performance monitoring.

Which is better?

Because HOP and RCA are such broad terms, it’s impossible to conclusively say which one is better. Both a HOP consultant and an RCA program can succeed or fail to make systematic improvements; it depends on the robustness of the implementation.

HOP and RCA are not mutually exclusive, either. A team can set up a successful RCA process with the principles of HOP in mind, for example.

In short, the terminology is less important than the quality of your improvement program.

04/04/2025

Root Cause Analysis is serious business. 💼

But that doesn’t mean we can’t have a little fun! 😏

Over the past few months, we’ve launched eight shorts — one for each track at the Global TapRooT® Summit. We’ve put together skits, memes, and compilations to spread awareness about our conference.

Get excited about the Summit and have a good laugh by watching them all!

03/28/2025

Does the mere thought of increased spending make your executive team quiver? 😨

Budgeting can be a constant game of tug-of-war between executives and program leaders. If you want to make a persuasive argument to increase (or maintain) your budget consider the following:

📈 Gather and Present the Facts
A strong proposal will support your claims with the numbers. Your program should collect regular reports in case you need to present its impact down the pipeline.

🗣️ Preach for Realistic Risk Assessment
While tossing a safety or quality program would technically save money in the short term, this decision would likely increase unexpected costs. Robust programs protect against pricey incidents, accidents, and failures.

📄 Use Qualitative Data
Operators have valuable insights to share. Be sure to ask and include the thoughts and experiences of front-line workers in your proposal.

03/21/2025

👀 Why do shortcuts seem so attractive to workers? 👀

Your team has taken many steps to ensure protocol compliance:
• There’s been training and retraining of safety procedures.
• Stronger human engineering has been adopted.
• Leadership is more strictly enforcing the procedures.

Even after all these corrective actions, workers still want to take “the easy route.” Why?

It’s not a matter of weeding out bad apples on the team but understanding the psychology behind decision-making:

🙄 The Illusion of Safety in Familiarity

• Repetitive tasks feel safe because they’ve been done hundreds of times without an issue.
• Employees may underestimate risks because they’ve never personally experienced an accident.

😰 Social and Time Pressures

• When everyone else is working fast, employees don’t want to slow everyone else down.
• A workplace or industry culture that highly values toughness or productivity may undermine the importance of safety.
• Strict quotas will have operators and supervisors rushing through tasks and not fully evaluating risks.

🧠 Cognitive Biases

• Optimism bias is the assumption that something bad won’t happen.
• Normalcy bias is the belief that because something hasn’t happened before, it won’t happen in the future.

With these factors in mind, we can consider more effective corrective actions:
✔️ Simulation training is a safe, low-stakes way to remind workers of the risks behind shortcuts.
✔️ Reconstructing work culture is a long process that starts with dedication and involvement from the leadership team.
✔️ Communicating our natural biases may help workers catch themselves making unsafe decisions.

03/14/2025

Some companies boast a “0 Accidents” safety standard, but we say this slogan is counterproductive for many reasons:

🤞 Dishonest Reporting
If an accident does occur, workers may feel discouraged from reporting it. They might not want to ruin the company’s reputation or fear repercussions from the high standards.

😥 Near Misses
Near misses and other precursor incidents are technically not accidents, but that doesn’t make them any less important. Potential serious injuries or fatalities (PSIFs) indicate several failing or absent safeguards.

🗜️ Pressured Workers
A “zero accidents” goal may pressure workers and supervisors to achieve perfection, which is unrealistic in complex work environments. This pressure can lead to stress and burnout.

03/07/2025

Is management over-explaining what workers already know? 😐

Training objectives can be tricky to balance. If management spends too much time on easy concepts, they waste time and frustrate everyone. If they assume something important is common sense, someone will eventually mess it up.

How can teams avoid over-explaining and under-explaining learning outcomes? 🤔

🎓 Individualized Training

More experienced hires might not need to sit through basic training. An adaptive training program can save resources and avoid redundancy.

Simulation training, for example, tests workers’ skillsets in a risk-free environment. Experienced workers will quickly breeze through these sessions, while new hires can take their time to fully understand the material.

🗣️ Offering Opportunities for Feedback

Management can’t definitively know what needs more or less elaboration without the trainees’ input. Employees should be repeatedly given the chance to provide feedback, especially after a training session.

Furthermore, 2-way communication helps workers feel valued. They’re not just there to get a job done but to provide their thoughts, opinions, and insights.

🔍 Investigating Mistakes Closely

If something as simple as wearing PPE is being re-explained to the whole team, there’s a good chance someone was recently caught without it.

While retraining or reiterating its importance seems like a logical corrective action, re-explaining doesn’t really address the root causes. With further investigation, management might find the mistake wasn’t only related to training or communication — perhaps management styles, work culture, procedures, or even human engineering.

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